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Old 01-26-2010, 08:23 PM   #1
Fork Handles

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Default Jetstar Stranded

Jetstar passengers booked on a Thailand-to-Sydney flight have been stuck on the resort island of Phuket since Monday because of maintenance problems.

Flight JQ28 was due to leave Phuket at 9pm local time on Monday, but the flight was cancelled, leaving hundreds of passengers to spend Australia Day stranded far from home, Natalie Soltyszewski told AAP.

The passengers were put up in a hotel on Monday night and told they would leave at 5pm on Tuesday, but due to more maintenance problems that flight was also cancelled after they had boarded the aircraft.

Jetstar again arranged accommodation for them on Tuesday night.

The Qantas-owned no-frills carrier later confirmed to AAP the stranded travellers would be picked up by bus to catch a replacement flight to Sydney at 5.30pm on Wednesday.

But tempers were frayed as the passengers waited for information.

"They boot you off the plane and then you are stuck dealing with the Thai ground staff who don't know anything," Ms Soltyszewski said.

"The information is just not forthcoming. We'll go to a hotel now, and we'll find out in the morning whether or not we've got another plane."

Ms Soltyszewski had been on holiday with friends in Thailand for a month.

"I'm not so worried about myself," she said.

"One lady has to get back for chemo. Some kids are starting school tomorrow.
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